Notes to the consolidated financial statements (IFRS)

4. OTHER OPERATING EXPENSES      
       
EUR million Note 1 Jan–31 Dec 2014 1 Jan–31 Dec 2013
Rents, licences and maintenance related to software   66.7 49.5
Data and phone communication   13.7 14.0
ICT purchases and services   13.2 16.4
Advertising and marketing   9.5 9.4
Travelling   21.4 22.6
Training   7.9 10.0
Consulting   30.0 21.3
Fees to auditors   1.7 2.5
Premises related   91.1 87.0
Ineffectiveness on cash flow hedges 28 0.3 0.2
Other exchange rate losses on derivatives   1.8 3.4
Loss on sales of fixed assets and shares   0.0 0.3
Other operating expenses   30.1 28.1
    287.4 264.7
       
Fees to auditors      
       
Authorized Public Accountants, PwC      
Audit fees   0.7 1.0
Tax consultation   0.5 0.5
Other services   0.4 0.9
    1.6 2.4
       
Other auditing firms      
Audit fees   0.0 0.0
Other services   0.1 0.1
    0.1 0.1