GRI content index table

Custom Content Index - 'in accordance' Core
           
GENERAL STANDARD DISCLOSURES
General
Standard
Disclosures
Standard Disclosure Title Page Number (or Link) UNGC OECD External Assurance
STRATEGY AND ANALYSIS
G4-1 Statement from the most senior decision-maker of the organisation. CEO's message, page 6 Criteria 19  x x
ORGANIZATIONAL PROFILE
G4-3 Name of the organisation. This is Tieto, page 5 COP report profile   x
G4-4 Primary brands, products and services. This is Tieto, page 5 COP report profile   x
G4-5 Location of organisation's headquarters. This is Tieto, page 5 COP report profile   x
G4-6 Number and name of countries. This is Tieto, page 5 COP report profile   x
G4-7 Nature of ownership and legal form. This is Tieto, page 5 COP report profile   x
G4-8 Markets served. This is Tieto, page 5 COP report profile   x
G4-9 Scale of the reporting organisation. This is Tieto, page 51 COP report profile   x
G4-10 Workforce Our people, page 28-31 Principle 6
COP report profile
  x
G4-11 Percentage of total employees covered by collective bargaining agreements. Employee relations, page 392 COP report profile x x
G4-12 Organization’s supply chain. Procurement and supply chain, page 49 Criteria 2
COP report profile
  x
G4-13 Significant changes during the reporting period regarding the organization’s size, structure, ownership, or its supply chain Financial performance, page 20

Procurement and supply chain, page 49
COP report profile

Criteria 2
  x
G4-14 Whether and how the precautionary approach or principle is addressed by the organization.

Greener operations, page 50

Greenhouse gas emissions, page 51

    x
G4-15 List of externally developed economic, environmental and social charters, principles, or other initiatives to which the organization subscribes or which it endorses. Our approach, page 4     x
G4-16 List of memberships of associations. Our approach, page 4     x
IDENTIFIED MATERIAL ASPECTS AND BOUNDARIES
G4-17 List of entities included About this report, page 57-58     x
G4-18 Process for defining the report content and the Aspect Boundaries. Implementation of Reporting Principles. Materiality analysis, page 10     x
G4-19 Material Aspects identified in the process for defining report content. Materiality analysis, page 11     x
G4-20 Aspect Boundary within the organization for each material Aspect. Materiality analysis, page 11-12     x
G4-21 Aspect Boundary outside the organization for each material Aspect. Materiality analysis, page 11-12     x
G4-22 Effect of any restatements of information provided in previous reports. About this report, page 57-58     x
G4-23 Significant changes from previous reporting periods in the Scope and Aspect Boundaries. Materiality analysis, page 10     x
STAKEHOLDER ENGAGEMENT
G4-24 List of stakeholder groups engaged by the organization. Stakeholder dialogue, page 14 Criteria 21   x
G4-25 Basis for identification and selection of stakeholders with whom to engage. Stakeholder dialogue, page 13 Criteria 21   x
G4-26 Approach to stakeholder engagement. Stakeholder dialogue, page 13 Criteria 21   x
G4-27 Key topics and concerns raised through stakeholder engagement. Stakeholder dialogue, page 13-14 Criteria 21   x
REPORT PROFILE
G4-28 Reporting period. About this report, page 57 COP report profile   x
G4-29 Date of most recent previous report. About this report, page 58 COP report profile   x
G4-30 Reporting cycle. Our approach, page 4 COP report profile   x
G4-31 Contact point for the report. About this report, page 58 COP report profile    x
G4-32 GRI Content Index for in Accordance 'Core'. GRI content index table, page 61-64 COP report profile  
G4-33 Report assurance procedures. Assurance statement, page 59-60 COP assurance    x
GOVERNANCE
G4-34 Governance structure. Corporate governance, page 17-18 Criteria 20    x
G4-36 Executive-level position/s with responsibility for economic, environmental and social topics, and whether post holders report directly to the highest governance body. Managing CR, page 16 Criteria 1, 20   x
G4-37 Processes for consultation between stakeholders and the highest governance body. Corporate governance, page 17-18

Stakeholder dialogue, page 13-14
Criteria 1, 20    x
G4-39 Reporting whether the Chair of the highest governance body is also an executive officer. Corporate governance, page 18 Criteria 1, 20   x
G4-48 Highest committee or position that formally reviews and approves the report. Managing CR, page 15

Assurance Statement, page 59
Criteria 1, 20    x
ETHICS AND INTEGRITY
G4-56 The organization’s values and CR policies. Managing CR, page 16 Criteria 12-14
Principle 10
   x
           
SPECIFIC STANDARD DISCLOSURES
DMA
and
Indicators
Standard Disclosure Title Page Number (or Link)     External Assurance
MATERIAL ASPECT 1: CUSTOMER EXPERIENCE
G4-DMA Generic Disclosures on Management Approach Customer experience, page 39-40 Criteria 15-18
 
x
G4-PR5 Results of surveys measuring customer satisfaction Customer experience, page 39
 
  x
MATERIAL ASPECT 2: QUALITY OF PRODUCTS AND SERVICES
G4-DMA Generic Disclosures on Management Approach Quality, page 41-42 Criteria 15-18
 
 x
Tieto 2.1 ISO certification coverage Quality, page 42
 
   x
Tieto 2.2 ISO non-conformities handling Quality, page 42
 
   x
MATERIAL ASPECT 3: INFORMATION SECURITY AND DATA PRIVACY
G4-DMA Generic Disclosures on Management Approach Information security and data privacy, page 43-44 Criteria 15-18
Principle 1, 2
 
 x  x
G4-PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data Information security and data privacy, page 44
 
  x
MATERIAL ASPECT 4: FINANCIAL PERFORMANCE
G4-DMA Generic Disclosures on Management Approach Financial performance, page 20-22 Criteria 15-18
 
 x Annual Review 
G4-EC1 Direct economic value generated and distributed Financial performance, page 21 Criteria 9-11
 
x  Annual Review
G4-EC4 Financial assistance received from government Financial performance, page 21 Criteria 9-11
 
x x
MATERIAL ASPECT 5: SUSTAINABLE IT
G4-DMA Generic Disclosures on Management Approach Sustainable IT, page 25-26 Criteria 15-18
Principle 9
 x
MATERIAL ASPECT 6: SOCIAL ENGAGEMENT
G4-DMA Generic Disclosures on Management Approach Social engagement, page 23-24 Criteria 15-18
Principle 1
 x  x
G4-EC7 Development and impact of infrastructure investments and services supported Social engagement, page 23-24 Criteria 9-11
 
  x
MATERIAL ASPECT 7: COPRPORATE GOVERNANCE
G4-DMA Generic Disclosures on Management Approach Corporate governance, page 17-18 Criteria 15-18  x
Tieto 7.1 CR governance Corporate governance, page 17-18      x
MATERIAL ASPECT 8: TRANSPARENCY AND OPENNESS
G4-DMA Generic Disclosures on Management Approach Transparency and openness, page 47 Criteria 15-18  x  x
Tieto 8.1 Compliance with Finnish Securities Markets Act Transparency and openness, page 47      Annual Review
Tieto 8.2. Public CR reporting Transparency and openness, page 47    
MATERIAL ASPECT 9: BUSINESS ETHICS
G4-DMA Generic Disclosures on Management Approach Business ethics, page 45-46 Criteria 15-18
Principle 1,6, 10
 x  x
G4-SO3 Total number and percentage of operations assessed for risks related to corruption and the significant risks identified Business ethics, page 46 (partial) Criteria 12-14
Principle 10
 
x
G4-SO5 Confirmed incidents of corruption and actions taken Business ethics, page 46 Criteria 12-14
Principle 10
x x
G4-SO6 Total value of political contributions by country and recipient/beneficiary Business ethics, page 45 Criteria 12-14
Principle 10
x x
Tieto 9.1 Code of conduct policy, Anti-corruption rule and Competition compliance rule training coverage Business ethics, page 45-46
 
  x
MATERIAL ASPECT 10: ENERGY CONSUMPTION
G4-DMA Generic Disclosures on Management Approach Energy consumption, page 53-54 Criteria 15-18
Principle 8
 
 x
G4-EN3 Energy consumption within the organization Energy consumption, page 53 Criteria 9-11
Principle 7
x  x
MATERIAL ASPECT 11: ENVIRONMENTAL MANAGEMENT SYSTEMS AND CERTIFICATIONS
G4-DMA Generic Disclosures on Management Approach Environmental management systems
and certification
, page 55
Criteria 15-18
Principle 8
 x
Tieto 11.1 ISO 14001 certification coverage Environmental management systems
and certification
, page 55

 
   x
Tieto 11.2 ISO 14001 non conformities handling Quality, page 42
 
   x
MATERIAL ASPECT 12: WASTE MANAGEMENT
G4-DMA Generic Disclosures on Management Approach Waste and use of materials and chemicals, page 56 Principle 8
 
 x
Tieto 12.1 Electronic waste recycled by responsible partners Waste and use of materials and chemicals, page 56
 
   x
MATERIAL ASPECT 13: GREENHOUSE GAS EMISSIONS
G4-DMA Generic Disclosures on Management Approach Greenhouse gas emissions, page 50-52 Criteria 15-18
Principle 7,8
 x
G4-EN15 Direct greenhouse gas (GHG) emissions (Scope 1) Greenhouse gas emissions, page 51 Criteria 9-11
Principle 7
x  x
G4-EN16 Energy indirect greenhouse gas (GHG) emissions (Scope 2) Greenhouse gas emissions, page 51 Criteria 9-11
Principle 7
 
x  x
G4-EN17 Other indirect greenhouse gas (GHG) emissions (Scope 3) Greenhouse gas emissions, page 51 Criterion 2, 9-11
Principle 7
 
x  x
MATERIAL ASPECT 14: USE OF MATERIALS AND CHEMICALS
G4-DMA Generic Disclosures on Management Approach Waste and use of materials and chemicals, page 56 Criteria 15-18
Principle 8
 x  x
Tieto 14.1 Printing paper consumption Waste and use of materials and chemicals, page 56
 
   x
MATERIAL ASPECT 15: PROCUREMENT AND SUPPLY CHAIN
G4-DMA Generic Disclosures on Management Approach Procurement and supply chain, page 48-49 Criteria 15-18
Principle 1,2,4,5
 x  x
Tieto 15.1 % of suppliers adhering to the Supplier Code Rule Procurement and supply chain, page 48
 
   x
Tieto 15.2 Violations of Supplier Code Procurement and supply chain, page 48
 
   x
MATERIAL ASPECT 16: DIVERSITY AND EQUAL OPPORTUNITIES
G4-DMA Generic Disclosures on Management Approach Diversity and equal opportunities,
page 34-37

Criteria 15-18
Principle 1, 6

G4-HR3 Total number of incidents of discrimination and corrective actions taken

Diversity and equal opportunities,
page 34

Business ethics, page 46

Criteria 3-5
Principle 6
 
x  x
G4-LA12 Composition of the governance bodies and breakdown of employee categories Our people, page 29-31

Diversity and equal opportunities,
page 35-37

Principle 6
 

   x
MATERIAL ASPECT 17: LEARNING AND TALENT DEVELOPMENT
G4-DMA Generic Disclosures on Management Approach Learning and talent development,
page 32
Criteria 15-18
Principle 1
 x
Tieto 17.1 Percentage of employees receiving regular performance and career development reviews Learning and talent development,
page 32

 
x  x
MATERIAL ASPECT 18: EMPLOYEE RELATIONS
G4-DMA Generic Disclosures on Management Approach Employee relations, page 38 Criteria 15-18
Principle 3
 x  x
G4-HR4 Operations and suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and measures taken to support these rights. Employee relations, page 38

Criteria 3-5, 6-8 
Principle 3

x x
G4-LA1 Total number and rates of new employee hires and employee turnover Our people, page 30-31 Principle 6
 
   x
Tieto 18.1 Employee engagement index (Voice) Our people, page 28
 
   x
MATERIAL ASPECT 19: EMPLOYEE HEALTH AND WELLBEING
G4-DMA Generic Disclosures on Management Approach Employee health and wellbeing, page, page 33 Criteria 15-18
Principle 1
 x
Tieto 19.1 % of employees with energy level above work related demand Employee health and wellbeing, page 33