Transparency and openness
Today, transparency and openness in communications are essential for maintaining the trust of stakeholders. Maintaining an open dialogue is at the core of our culture and stems from doing business over the last fifty years in the Nordics.
We strive to maintain open dialogue with all our stakeholders, and to provide an accurate and fair view of our business and performance in a timely manner. Communication is maintained through continuous interaction, based on needs, and different types of surveys and follow-up activities. Inside the company, our Open Source culture supports an open dialogue by providing a work environment where people can easily interact and exchange views and experiences.
Giving a credible and realistic picture of Tieto is a prerequisite for successful business, which means discussing both positive and negative issues internally and externally. Communicating about the ongoing transformation and development of the company has been an essential part of our communication during 2014.
In 2014, we updated our Communications Policy into a Communication and Brand Policy. This policy is applicable for all branding and communications related issues, and states that our communication should be open, timely and accurate. We also have an Investor and Disclosure Rule, which states that all material information should be disclosed to recipients equally in terms of content and timing. Naturally, we adhere to all regulatory requirements set for listed companies by NASDAQ OMX Helsinki and Stockholm, Financial Supervisory Authority and the EU as well as requirements stipulated in the Finnish Securities Markets Act and other legislation. For 2014, no infringements or deviations from the Finnish Securities Markets Act were reported. We also comply with the Finnish Corporate Governance Code.
Our group-level communications is managed by our CEO and CFO, as is our Investor Relations, Marketing and Communications and Legal functions.
Corporate responsibility issues communicated to all stakeholders
Our approach to transparency and openness embraces the whole company, including corporate responsibility (CR). Issues related to CR are a concern for all stakeholders, although in the short term customers, employees and suppliers are the primary target groups. Customers’ increased interest in CR issues is seen especially in the growing number of requests for information and requests for proposal that include a CR evaluation of the company. Employees are a key target group especially in terms of understanding and complying with our business ethics guidelines, and suppliers and partners are expected to know and comply with our Supplier Code of Conduct.
Every year, we publish a Corporate Responsibility Report in accordance with the Global Reporting Initiative (GRI). The CR Report 2014 is our sixth report based on this sustainability reporting guideline. Our CR report also serves as our communication on progress to the United Nations Global Compact (UNGC), of which we have been a signatory since 2010. In addition to this yearly reporting, we strive to maintain a continuous CR dialogue with stakeholders based on our long-term CR plan and specific needs.