Environmental management systems and certification

Our environmental management system is based on ISO 14001 and enables us to fulfil the environmental requirements set by customers and other stakeholders. In 2014, we increased the certification coverage of business operations significantly. In the background, updates of our Environmental Rule, environmental process and e-learning took place. 

The main purpose of implementing an environmental management system (EMS) in business operations is to reduce our environmental footprint, for instance to lower our energy consumption or optimize usage of materials, but also to reduce costs.  The principles implemented in our EMS are outlined in our Environmental Rule. Our EMS consists of processes, competences, governance and organization, communication and information, and tools. It is prepared in accordance with the requirements of the ISO 14001 standard. Having an environmental certificate indicates and ensures that we reduce the environmental impact actively and seek to integrate environmental management to our business operations.

Our goal is to have all offices with more than 50 employees to be certified with ISO 14001 certificates by 2015, and to close possible major non-conformities according to the requirements. At the end of 2014, approximately 62% of business (21% in 2013), in terms of employees, was covered by ISO 14001 certificates. During the year, we took significant steps towards fulfilling the certification coverage target by initiating several roll-out projects. Our operations in China received the certificate in April 2014. In December 2014, our certification partner, DNV GL, recommended our operations in Finland to be certified. This certificate was received in February 2015. Our operations in the Czech Republic, Sweden (currently partially certified), Norway and the Baltic countries are in the process of becoming certified. DNV GL reported no major non-conformities during 2014. One of the strengths identified in audits was the improved employee awareness of environmental issues.

The EMS process is integrated into our Tieto Way business system, thus making it possible to establish clear process links to other processes. In 2014, along our Group-wide compliance program and TietoWay business system update, several improvements and updates to the EMS took place. The EMS process was integrated into our new Corporate Responsibility management process, strengthening governance of environmental issues. The EMS process was also simplified with a new role-based view, and a responsive user interface which makes it possible to access the Rule from any device. Furthermore, the linkage between our EMS process and audit activity was improved.   

Apart from ISO 14001 certifications, the tools used to implement the EMS include Tieto Academy e-learnings, as well as the intranet and other internal communication tools. In 2014, our Environmental e-learning was updated to be better aligned with our Environmental Rule, among other things increasing focus on environmental management in a value chain.

In Tieto, EMS and ISO 14001 certifications are managed by our Processes, Quality and Corporate Responsibility unit. Along with each new roll-out, project members, steering group members and internal auditors receive relevant training on ISO 14001.