Waste and use of materials and chemicals

We recognize that our environmental footprint is also related to waste and use of materials and chemicals in business operations. As an IT services provider, the waste category with significant impact is electronic waste. From a material perspective, we strive to reduce printing paper consumption.

Our Environmental Rule states that a responsible way of conducting business operations includes recycling of obsolete office material and waste according to local recycling opportunities, and taking good care of environmentally harmful chemicals and materials. Recycling of electronic waste should be handled according to best practices from the environmental and human rights points of view.

Computers, mobile phones and other types of electronic equipment are all needed to develop our products and services. The purpose of managing e-waste separately is to help mitigate our environmental footprint. E-waste differs from municipal waste, partly due to the risks of leakage of toxic materials, such as substances in computer batteries. In addition, e-waste handling may include human and labor rights issues. Another important driver for proper waste management is to ensure compliance with our customers' requirements, for instance relating to ISO 14001 certifications. Local legislation defines the specific waste-management practices to be followed in each country. As part of the implementation of our Supplier Code of Conduct, our long-term goal is to have 100% of e-waste recycled by responsible partners. In 2014, 15.4% of our e-waste partners had accepted our Supplier Code of Conduct. In daily business operations, e-waste management is handled by our Facilities Management.

Naturally, we also encourage our employees to implement environmentally friendly routines in their daily work, such as printing double-sided to reduce paper consumption. Our long-term target for paper consumption is an annual reduction of 5% (measured in tons). In 2014, our use of paper was approximately 56 tons, which is 21% less than that in the previous year (75 tons). This is partly explained by the reduced number of employees in 2014 compared to the previous year.